Insurance & Your Rights
You should know, we have a great reputation within the insurance industry in the Kansas City metro area, and work closely with all companies on a daily basis. However, we are NOT a direct repair-contracted body shop for ANY insurance company. We work for you; the customer!
Your insurance company may go directly off our repair estimate, but they may also: (1) have an adjuster look at your vehicles damage and provide an estimate, or (2) ask you to go to one of their contracted “direct repair” body shops for an estimate.
By law, you are under no obligation to have the work done at any shop they suggest, even if they request you go to another body shop for the estimate. It is unlawful for an insurance company to “steer” you to one of their participating shops for repairs. They often imply that their shops will offer a smoother, quicker repair process. We will work off whatever insurance estimate they provide you, and we’ll deal directly and professionally with your insurance company if their estimate is incorrect. We will make sure the repairs are done correctly and to your satisfaction. Our work is guaranteed for as long as you own your vehicle.
For complete details on Auto Beauty Center’s different insurance repair services, or to schedule an appointment, call today.